Chapter 19. Innovations in Performance Improvement with Mentoring
Margo Murray
The use of mentoring relationships as a strategy for performance improvement has been proven to work in all types of organizations. Since 1970, some researchers and practitioners have tracked results to demonstrate the added value of greater competence, stronger confidence, and loyalty of participants involved in mentoring processes. In updating this chapter of the handbook, I will include the key success factors for effective mentoring processes. In addition, I will describe some contemporary formats of people interactions that are being called mentoring.
Myths still abound when people describe mentoring processes. There are so many different structures and activities ...
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