Chapter 22. Principles and Practices of Work-Group Performance
Michael F. Cassidy, Megan M. Cassidy
The final draft of The International Society for Performance Improvement (ISPI) Presidential Initiative Task Force report (2003) defines human performance technology (HPT) as an integrated systems approach to improving performance. The varied implications of this definition are described in the report as well as other sources, including Stolovich and Keeps (1992). Human performance technology's domain unambiguously includes the goal of improving people's performance in organizational settings, as individual performers or actors, and acting in cohort with others to fulfill organizational obligations. The focus of this chapter is on the collaborative ...
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