Chapter 52. Aligning the Human Performance System

John Amarant, Donald T. Tosti

Over the past forty years, a rich array of human performance concepts, methodologies, and models have been published with the broad purpose of improving various aspects of the performance of people working individually, in groups, or in organizations. The recent history of this literature seems to be that a model or concept demonstrates effectiveness, is used for a while, then ceases to be used. Its value then goes unrecognized until it is rediscovered or reinvented.

An example of this cycle of loss and recovery is one of the first application models to come out of the field of human performance, the RULEG model developed in the late 1950s (Evans, Homme, and Glaser, ...

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