Part III. INTERVENTIONS AT THE WORKER AND WORK TEAM LEVELS

KAREN L. MEDSKER

Many HPT interventions intended to improve individual and group or team performance include instruction. This is true for at least four reasons: (1) many HPT practitioners are or were specialists in learning and teaching, including instructional design, training, and education; they are experts in designing, developing, implementing, and evaluating instruction; (2) a large body of research informs instructional practice; we know how to make learning happen; (3) managers and other HPT clients often prefer instruction as a method for improving performance; it is familiar and comfortable; and (4) instruction is truly needed in many situations; changing business needs, new ...

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