Electronic Commerce1
Charles Steinfield, Michigan State University
Introduction
Chapter Overview and Themes
Defining E-Commerce
A Brief History of E-Commerce
Internet Business Models
Marketing Strategies Found in E-Commerce
Consumers in E-Commerce
Information Security and Online Payment in E-Commerce
Encryption Methods in E-Commerce
E-Commerce Payment Methods
Emerging Technologies
Barriers to E-Commerce Development
The Economic and Competitive Impacts of E-Commerce
Competitive Advantage and E-Business
E-Commerce and Transaction Costs
Market Structure and Buyer-Seller Relations
Intermediation and E-Commerce
Pricing and E-Commerce
Conclusions
Glossary
Cross References
References
INTRODUCTION
The term electronic commerce came into widespread usage after the first graphical Web browser, Mosaic, was developed in 1993 and freely distributed around the world. Drawn by the browser's ease of use, millions of home consumers, businesses, and educators connected to the Internet, creating the conditions for Internet-based commerce. Indeed, Nielsen//Netratings estimates that there were over 200 million Americans, and more than 450 million people worldwide, who had access to the Internet from home in August 2004 (this number rises if we also include those who access the Internet from work or other public settings; see http://www.nielsen-netratings.com for the latest monthly estimates). Businesses, often backed by venture capital from investors enamored with the new opportunities created by Internet-based ...
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