CHAPTER 6

Managing Cultural Diversity

Chantal van Esch and Diana Bilimoria

This chapter focuses on managing diversity responsibly. It promotes a mindset as well as policies of inclusion that managers and companies can institute locally to impact others globally. Cultural diversity will be discussed in depth, with specific emphasis on gender diversity. It starts with an introduction to the meaning and significance of diversity and inclusion, then shifts focus to discuss key contemporary cultural diversity issues, and concludes with practical implications and recommendations for managers.

Managers’ understanding of the impact of cultural diversity directly influences companies through individual recruitment, advancement, leadership, career development, ...

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