Cybersecurity for Commercial Advantage
J.M. Kaplan, McKinsey and Company, New York, NY, United States
Abstract
Many elements of the work required for a business’s offerings are viewed as noncommercial, such as cybersecurity. They are regarded by business management as simply an additional cost that cannot be passed onto customer and that therefore are not recoverable. Many of these elements, and in particular cybersecurity, differ in a critical way from the other concerns that business has. Uneven adoption, including adoption by current or potential business partners, can be a cause of delay in achieving cross-business agreements and can make it much more difficult and costly to achieve and follow your own business’s policies regarding those ...
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