Hands-On Chatbots and Conversational UI Development

Creating a basic agent

Let us create our first agent on Dialogflow. Let us start with a basic one and then add more complex features:

1. To create a new agent, click the drop-down menu on the left on the home page (api.ai) and click Create new agent.
2. Fill in the form on the right. Give it a name and description. Choose a time zone and click CREATE.
3. This will take you to the page with the intents listing. You will notice that there are two intents already: Default Fallback Intent and Default Welcome Intent.
4. Let's add your first intent. Intent is what the user or bot wants to convey using utterances or button presses. An intent is a symbolic representation of an utterance. We need intents because there are many ways to ask for the same thing. ...