Table of Contents
Preface
Section 1: What Is Salesforce?
Chapter 1: A Brief Introduction to Salesforce
Understanding Salesforce 18
Unfolding the evolution of Salesforce 19
Explaining the Salesforce architecture 23
Empowering learning with Trailhead 24
Learning with examples – creating a Developer org 29
Summary 32
Section 2: Data Modeling
Chapter 2: Building the Data Model
Technical requirements 35
What is a data model? 36
Salesforce objects 37
Customizing a data model with custom objects 43
Enhancing Salesforce objects with custom fields 54
Auto-number 59
Checkbox 60
Date and Date/Time 61
Email 62
Number, currency, and percentage 63
Phone and URL 65
Picklist 65
Multi-select picklist 66
Text and Text Area 67
Encrypted text 68 ...
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