Hands-On Microsoft Teams - Second Edition

Hands-On Microsoft Teams - Second Edition

by João Ferreira
Released December 2021
Publisher(s): Packt Publishing
ISBN: 9781801075275

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Book description

A comprehensive guide to Teams for users and administrators, filled with real-world scenarios and best practices

Key Features

  • Updated with new chapters on Teams templates, the special editions of Teams, and Microsoft Viva
  • Customize Teams for increased efficiency, collaborate with best practices, and use advanced Teams functionalities to your advantage
  • Extend Teams through integration with Microsoft services such as PowerShell, SharePoint, Power Apps, and Power Automate

Book Description

Microsoft Teams is a permanent fixture in the modern workplace, but many of its productivity-boosting features go unnoticed or unused. Hands-On Microsoft Teams shows you how to use Teams to its full potential through easy-to-follow practical tutorials.

This guide to mastering Teams explores the platform in comprehensive detail and how it interacts with the rest of the Microsoft ecosystem to help you work efficiently and manage your resources. You'll get to grips with core functionality like setting up and managing teams, channels, chats, tabs, and meetings.

You'll also learn to get the best out of Teams by adding custom apps, integrating with Microsoft 365, using PowerShell automation, and exploring useful settings you didn't know existed. Along the way, you'll be shown various real-world scenarios and how to implement solutions for them in Teams that will increase your productivity.

Whether you're an administrator, manager, or team member, by the end of this book you'll be confident in using everything Microsoft Teams has to offer.

What you will learn

  • Perform scheduling and manage meetings, live events, and webinars
  • Create and manage Microsoft Teams templates to streamline company processes
  • Deal with permissions and security issues in managing private and public teams and channels
  • Extend Microsoft Teams using custom apps, Microsoft 365, and PowerShell automation
  • Build your own Teams app with the Developer Portal without writing any code
  • Deploy helpful chatbots using QnA Maker and Power Virtual Agents
  • Explore Teams use cases for education, frontline work, and personal life
  • Bring together knowledge, learning, resources, and insights with the new employee experience platform, Microsoft Viva

Who this book is for

This Microsoft Teams book is for users who want to get a better handle on Teams, managers looking to improve the way their teams are working, and Microsoft 365 administrators who want to implement Teams effectively.

Table of contents

  1. Preface
    1. Who this book is for
    2. What this book covers
    3. To get the most out of this book
    4. Get in touch
  2. Microsoft Teams Basics
    1. Accessing Microsoft Teams
      1. Microsoft Teams plans
      2. Microsoft Teams clients
      3. Web clients
      4. Desktop clients
        1. Windows
        2. macOS
        3. Linux
        4. Using multiple Teams accounts simultaneously
        5. Mobile clients
    2. How to sign in to Microsoft Teams
    3. What does Microsoft Teams look like?
    4. What is a team?
      1. Creating a new team
      2. What happens when a new team is created?
      3. Adding members to the team
    5. What is a channel?
      1. Creating a new channel
      2. What happens when a new channel is created?
    6. What is a tab?
      1. Creating a new tab
    7. Summary
  3. Microsoft Teams' Core Features
    1. Understanding chats and meetings
    2. Managing your time using the Microsoft Teams calendar
    3. Working faster on Teams with search, filters, and commands
      1. Search
      2. Filters
      3. Commands
    4. Customizing Microsoft Teams
      1. Using Microsoft Teams with multiple organizations
      2. Control your Microsoft Teams presence indicator
        1. Custom status messages
        2. Defining focus time
    5. Where is Microsoft Teams data stored?
    6. Summary
  4. How to Use Microsoft Teams: Chats and Conversation
    1. Understanding the chat feature in Microsoft Teams
      1. How to use private chats
      2. How to manage chats
      3. How to manage contacts
    2. How to use the Chat application
      1. Compose box
      2. Delivery options
      3. Attachments
      4. Emojis
      5. Giphy
      6. Stickers
      7. Scheduling a meeting
      8. Messaging extensions
        1. Praise
        2. Stream
        3. More messaging extensions
    3. Understanding message options
      1. Saving messages
      2. Editing messages
      3. Deleting messages
      4. Mark as Unread
      5. Translate
      6. Share to Outlook
      7. Immersive Reader
      8. More actions
      9. Read by
      10. Reacting to messages
    4. Understanding chats in the context of teams
      1. Reply versus typing a new message
      2. Making an announcement
      3. Targeting a post's replies
      4. Posting in multiple channels
      5. Muting a thread
      6. Copying a link to a thread
      7. Pinning a thread to the channel
      8. Mentioning a user, team, or channel
      9. Using tags
      10. Starting a new channel conversation from Outlook
        1. Managing a channel's email address
    5. Summary
  5. How to Use Microsoft Teams: Meetings, Webinars, and Live Events
    1. Meetings in Microsoft Teams
      1. Schedule a meeting using the Calendar application
      2. Schedule a meeting using Microsoft Outlook
      3. Schedule a meeting using the team calendar application
      4. How to customize Microsoft Teams meeting requests
      5. Options available when joining a meeting
      6. Options available during a meeting
        1. Personal meeting controls
        2. How to use breakout rooms
      7. How to fine-tune a meeting using Meeting options
        1. Sharing content during a meeting
      8. Managing meeting recordings
        1. How to manage meeting recordings using Microsoft Stream
        2. How to manage meeting recordings in SharePoint
      9. Meeting recap: A central location for your meeting assets
      10. Managing meetings as an administrator
    2. Audio Conferencing
      1. Audio Conferencing for administrators
    3. Live events on Microsoft Teams
      1. Live event profiles
      2. How to create a live event
      3. Options available during a live event
        1. Producer
        2. Presenter
        3. Attendee
      4. Accessing live event reports and recording
      5. Managing live events as an administrator
    4. Webinars in Microsoft Teams
      1. How to schedule a webinar in Microsoft Teams
      2. Getting access to the registration and attendees reports
      3. Managing webinars as an administrator
    5. Meetings, webinars, and live events limits
    6. Summary
  6. Private vs Public vs Shared: Teams and Channels
    1. Understanding public and private teams
      1. Guest users on Microsoft Teams
    2. Understanding standard channels
    3. Understanding private channels
      1. How to create a private channel
      2. The structure and features of private channels
      3. Understanding private channel security
    4. Understanding shared channels
    5. Understanding team creation governance
      1. Governance as a global Microsoft Teams administrator
      2. Governance as a team owner
      3. Archiving and deleting teams
      4. Deleting channels
    6. Organizing your teams and channels
    7. Understanding team and channel limits
    8. Summary
  7. Teams Templates
    1. Understanding Microsoft Teams templates
      1. How to create a team from a template
    2. Managing Microsoft Teams templates as an administrator
      1. How to create new Microsoft Teams templates
        1. Create a new template
        2. Use an existing team as a template
        3. Start with an existing template
      2. How to manage Teams templates
        1. How to create custom template policies
    3. Summary
  8. Employee Experience in Microsoft Teams Using Microsoft Viva
    1. Understanding Microsoft Viva
    2. Microsoft Viva Connections
      1. How to configure Microsoft Viva Connections
        1. How to create a SharePoint home site
        2. How to define a SharePoint global navigation
        3. How to create a Viva Connections Dashboard
        4. How to make Viva Connections available in Microsoft Teams
    3. Microsoft Viva Topics
    4. Microsoft Viva Insights
      1. How to protect your schedule using Viva Insights
      2. How to stay in touch with key members in your organization
    5. Microsoft Viva Learning
    6. Summary
  9. Other Microsoft Teams Use Cases
    1. Microsoft Teams for Education
      1. Layout
      2. Profiles and team types
      3. Dedicated applications
    2. Microsoft Teams for frontline workers
      1. Dedicated applications
    3. Microsoft Teams for personal use
      1. On the desktop
      2. On mobile
      3. On Windows 11
    4. Microsoft Teams devices overview
      1. Microsoft Teams non-certified devices
    5. Summary
  10. Extending Microsoft Teams Using Apps
    1. Understanding apps in Microsoft Teams
    2. Installing apps in Microsoft Teams
      1. Getting familiar with Microsoft Teams app types
        1. Personal apps
        2. Bots
        3. Tabs
        4. Connectors
        5. Messaging extensions
        6. Meeting extensions
    3. Managing personal apps
      1. Personalizing the app bar as an end user
      2. Personalizing the app bar as an administrator
      3. Managing the app installation as an administrator
      4. Managing apps as an administrator
    4. Uninstalling apps from Microsoft Teams
    5. Summary
  11. Extending Microsoft Teams Using Custom Apps and Microsoft 365
    1. Working with custom apps
      1. Enabling custom apps
      2. Disabling custom apps
      3. Uploading custom apps
    2. Installing custom apps
      1. Submitting an application to the organization app catalog
      2. Approving a submitted application as an administrator
      3. Installing custom apps as an administrator
      4. Blocking Microsoft Teams apps as an administrator
    3. Extending Microsoft Teams using SharePoint
      1. Using out-of-the-box SharePoint integrations
        1. SharePoint document libraries
        2. SharePoint News
        3. SharePoint pages
        4. SharePoint lists
    4. Extending Microsoft Teams using Power Automate
      1. Triggers
      2. Actions
    5. Extending Microsoft Teams using Power Apps
    6. Summary
  12. Building Your Own App for Microsoft Teams Using the Developer Portal
    1. Understanding the Microsoft Teams Developer Portal
    2. Getting familiar with the Microsoft Teams Developer Portal
      1. Home
      2. Apps
      3. Tools
    3. Building an app using the Developer Portal
    4. Integrating SharePoint and Microsoft Teams using the Developer Portal
    5. Creating a custom Together mode scene using the Developer Portal
    6. Summary
  13. Building Your Own Bot for Microsoft Teams
    1. Creating and packaging a bot using QnA Maker
      1. Packaging the bot using QnA Maker
    2. Creating and packaging a bot using Power Virtual Agents
      1. Packaging the bot using Power Virtual Agents
    3. Using a bot in Microsoft Teams
    4. Summary
  14. Microsoft Teams PowerShell: A Tool for Automation
    1. What PowerShell is
      1. How to use PowerShell
    2. Installing Microsoft Teams PowerShell
    3. Cmdlets available in the Microsoft Teams module
      1. Data types
      2. Connection cmdlets
      3. Get- cmdlets
      4. Set- cmdlets
      5. New- cmdlets
      6. Add- cmdlets
      7. Remove- cmdlets
      8. Grant- cmdlets
      9. Update- cmdlets
    4. Learning how to use PowerShell from examples
    5. Summary
  15. Other Books You May Enjoy
  16. Index

Product information

  • Title: Hands-On Microsoft Teams - Second Edition
  • Author(s): João Ferreira
  • Release date: December 2021
  • Publisher(s): Packt Publishing
  • ISBN: 9781801075275