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By Mark Goulston

Check out this excerpt from Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

Just Listen has given tens of thousands of people the tools and confidence to get through to the unreachable people in their lives. With the proven techniques in this remarkable book, you’ll learn how to turn frustrating situations into positive outcomes and rewarding relationships. Just refer to Just Listen—whenever a job, a sale, or a relationship hangs in the balance.



Good management is the art of makingproblems so interesting and their solutions soconstructive that everyone wants to get towork and deal with them.—PAUL HAWKEN, AUTHOR,NATURAL CAPITALISM

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