11

Keeping on Track

Maintaining Control

Key Topics Covered in This Chapter

  • Using budgets, quality checks, and milestones to monitor and control work
  • Making the most of conflict
  • Getting people to collaborate
  • Communicating progress and possibilities
  • Handling problems

MANY OF THE concerns of project managers and project team leaders are the same concerns faced by managers in other situations: getting results through people and other resources. To accomplish their aims, managers and leaders must keep people motivated and focused on goals, mediate between the people above and the people below, and make decisions. They must also monitor and control adherence to schedule, budget, and quality standards; deal with people problems; and relentlessly ...

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