Harvard Business Review Everyday Emotional Intelligence
by Harvard Business Review, Daniel Goleman, Richard E. Boyatzis, Annie McKee, Sydney Finkelstein
CHAPTER 11
Running Powerful Meetings
by Annie McKee
YES, WE ALL HATE MEETINGS. Yes, they are usually a waste of time. And yes, they’re here to stay. So it’s your responsibility as a leader to make them better. This doesn’t mean just making them shorter, more efficient, and more organized. People need to enjoy them and—dare I say it—have fun.
So how do we fix meetings so they are more enjoyable and produce more positive feelings? Sure, invite the right people, create better agendas, and be better prepared. Those are baseline fixes. But if you really want to improve how people work together at meetings, you’ll need to rely on—and maybe develop—a couple of key emotional intelligence competencies: empathy and emotional self-management.
Why empathy? ...
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