JOHN HESITATED JUST outside the doorway to Gail's office. What the hell was he thinking? He was beginning to second-guess his decision to start this feedback process with Gail. The truth was, he hadn't been thinking at all, and now the inertia of his decision was propelling him into her office, feeling unprepared.
It was at that moment that Gail rushed out of her office and nearly ran into him. It took both of them by surprise.
“Oh!” she yelped. It may have been the first time John had witnessed an emotion out of her. She regained her composure, “John. What are — ”
“Hey. I, uhh, I was just coming to see you,”
“I'm afraid I'm neck deep in it right now. I'm working to get everything in order for that meeting with operations this afternoon.” ...