— 2021 —
CHAPTER TWENTY-NINE
What Psychological Safety Looks Like in a Hybrid Workplace
by Amy C. Edmondson and Mark Mortensen
“Our office policy is that people should come into the office once per week. Now they are organizing a team meeting with 15 people. I guess some people seem to feel comfortable with that, but I’m not; I have a young family at home and we have been very careful. I can’t say that though.”
—Executive at a global food brand, shared privately
[To a colleague working from home] “We miss having you here with us in the office. We are seeing more people in the office these days, and it’s really nice to have more people around.”
—Comments made in a virtual team coffee chat
Since the Covid-19 pandemic changed the landscape of work, ...
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