HBR Emotional Intelligence Boxed Set (6 Books) (HBR Emotional Intelligence Series)

Table of contents

1. Cover
2. Contents
3. Empathy
   1. Series Page
   2. Title Page
   3. Copyright
   4. Contents
   5. 1. What Is Empathy?
   6. 2. Why Compassion Is a Better Managerial Tactic Than Toughness
   7. 3. What Great Listeners Actually Do
   8. 4. Empathy Is Key to a Great Meeting
   9. 5. It’s Harder to Empathize with People If You’ve Been in Their Shoes
   10. 6. Becoming Powerful Makes You Less Empathetic
   11. 7. A Process for Empathetic Product Design
   12. 8. How Facebook Uses Empathy to Keep User Data Safe
   13. 9. The Limits of Empathy
   14. 10. What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence
   15. Index
4. Authentic Leadership
   1. Series Page
   2. Title Page
   3. Copyright
   4. Contents
   5. 1. Discovering Your Authentic Leadership
   6. 2. The Authenticity Paradox
   7. 3. What Bosses Gain by Being Vulnerable
   8. 4. Practice Tough Empathy
   9. 5. Cracking the Code That Stalls People of Color
   10. 6. For a Corporate Apology to Work, the CEO Should Look Sad
   11. 7. Are Leaders Getting Too Emotional?
   12. Index
5. Happiness
   1. Series Page
   2. Title Page
   3. Copyright
   4. Contents
   5. 1. Happiness Isn’t the Absence of Negative Feelings
   6. 2. Being Happy at Work Matters
   7. 3. The Science Behind the Smile
   8. 4. The Power of Small Wins
   9. 5. Creating Sustainable Performance
   10. 6. The Research We’ve Ignored About Happiness at Work
   11. 7. The Happiness Backlash
   12. Index
6. Influence & Persuasion
   1. Series Page
   2. Title Page
   3. Copyright
   4. Contents
   5. 1. Understand the Four Components of Influence
   6. 2. Harnessing the Science of Persuasion
   7. 3. Three Things Managers Should Be Doing Every Day
   8. 4. Learning Charisma
   9. 5. To Win People Over, Speak to Their Wants and Needs
   10. 6. Storytelling That Moves People
   11. 7. The Surprising Persuasiveness of a Sticky Note
   12. 8. When to Sell with Facts and Figures, and When to Appeal to Emotions
   13. Index
7. Resilience
   1. Series Page
   2. Title Page
   3. Copyright
   4. Contents
   5. 1. How Resilience Works
   6. 2. Resilience for the Rest of Us
   7. 3. How to Evaluate, Manage, and Strengthen Your Resilience
   8. 4. Find the Coaching in Criticism
   9. 5. Firing Back: How Great Leaders Rebound After Career Disasters
   10. 6. Resilience Is About How You Recharge, Not How You Endure
   11. Index
8. Mindfulness
   1. Series Page
   2. Title Page
   3. Copyright
   4. Contents
   5. 1. Mindfulness in the Age of Complexity
   6. 2. Mindfulness Can Literally Change Your Brain
   7. 3. How to Practice Mindfulness Throughout Your Work Day
   8. 4. Resilience for the Rest of Us
   9. 5. Emotional Agility
   10. 6. Don’t Let Power Corrupt You
   11. 7. Mindfulness for People Who Are Too Busy to Meditate
   12. 8. Is Something Lost When We Use Mindfulness as a Productivity Tool?
   13. 9. There Are Risks to Mindfulness at Work
   14. Index