July 2010
Beginner
54 pages
1h 27m
English
HBR BLOG NETWORK
by Peter Bregman
CEO of Bregman Partners, a global leadership development and change management firm.
Read more by Bregman at blogs.hbr.org/bregman
During a conference call with the executive committee of a nonprofit board on which I sit, I decided to send an e-mail to a client.
I know, I know. You'd think I'd have learned.
I've written before about the dangers of using a cell phone while driving. Multitasking is dangerous. And I proposed a way to stop.
But when I sent that e-mail, I wasn't in a car. I was safe at my desk. What could go wrong?
Well, I sent the client the message. Then I had to send him another one, this time with the attachment I had forgotten to append. Finally, my third e-mail ...
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