Contents
Introduction: Why you need to write well
Section 1: Delivering the Goods Quickly and Clearly
3. Divide the writing process into four separate tasks
4. Before writing in earnest, jot down your three main points—in complete sentences
6. Improve what you’ve written
7. Use graphics to illustrate and clarify
Section 2: Developing Your Skills
9. Learn to summarize—accurately
11. Be plain-spoken: Avoid bizspeak
12. Use chronology when giving a factual account
13. Be a stickler for continuity
14. Learn the basics of correct grammar
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