CHAPTER 19

Helping Remote Workers Avoid Loneliness and Burnout

by Jennifer Moss

As more workers work flexibly or remotely, companies need to change the way they operate. “It forces structural and systemic change to accommodate different ways of working and different ways of being ‘available’ and productive,” Dorothy Hisgrove, a partner and chief people officer at PwC Australia, told me. Remote and flex work also present new challenges for managers. In particular, I call your attention to two: helping your people avoid burnout and loneliness.

Burnout

People who use flex or remote policies often feel more grateful to their employers than those who do not. That feeling of indebtedness can lead some remote employees to keep their foot on the gas ...

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