CHAPTER 20
Burnout Is About Your Workplace, Not Your People
by Jennifer Moss
We tend to think of burnout as an individual problem, solvable by learning to say no, more yoga, better breathing techniques, practicing resilience—the self-help list goes on. But evidence is mounting that applying personal, Band-Aid solutions to an epic and rapidly evolving workplace phenomenon may be harming, not helping, the battle. With “burnout” now officially recognized by the World Health Organization (WHO), the responsibility for managing it has shifted away from the individual and toward the organization. Leaders take note: It’s now on you to build a burnout strategy.
It’s Not Me, It’s You
According to the foremost expert on burnout, Christina Maslach, social ...
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