CHAPTER 11
When Your Employee Discloses a Mental Health Condition
by Amy Gallo
When one of your direct reports has the courage to talk with you about their mental health condition, how you respond is critical. You want the person to know you appreciate them sharing, while also reassuring them that their job and your perception of them are not at risk. At the same time, you need to figure out what impact, if any, this will have on your team and their workload. What do you say right away? What questions do you ask? How do you decide what accommodations, if any, to make?
What the Experts Say
It’s important to keep in mind that the employee likely had to overcome a lot of fear to talk with you about this topic. “The person has done something difficult ...
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