CHAPTER 20

The Power of Natural Language Processing

by Ross Gruetzemacher

Until recently, the conventional wisdom was that while AI was better than humans at data-driven, decision-making tasks, it was still inferior to humans for cognitive and creative ones. But since 2020, language-based AI has advanced by leaps and bounds, changing common notions of what this technology can do.

The most visible advances have been in what’s called “natural language processing” (NLP), the branch of AI focused on how computers can process language like humans do. It has been used to write an article for the Guardian, and AI-authored blog posts have gone viral—feats that weren’t possible a few years ago. AI even excels at cognitive tasks like programming, where ...

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