CHAPTER 15

What Are You Doing About Change Exhaustion?

by Mollie West Duffy and Liz Fosslien

Reorgs, leadership transitions, new technologies. Change affects every individual in every role in every industry. How can leaders help their teams combat change exhaustion—or step out of its clutches? Too often, organizations simply encourage their employees to be resilient, placing the burden of finding ways to feel better solely on individuals. Leaders need to recognize that change exhaustion is not an individual issue, but a collective one that needs to be addressed at the team or organization level.

Based on research we did for our book Big Feelings, here are four practices leaders can use to help their team or organization collectively combat change ...

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