HBR Guides to Performance Management Collection (4 Books) (HBR Guide Series)

HBR Guides to Performance Management Collection (4 Books) (HBR Guide Series)

by Harvard Business Review, Mary Shapiro
Released November 2017
Publisher(s): Harvard Business Review Press
ISBN: 9781633694224

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Book description

A set of guides to help you recognize good work and encourage progress at the workplace.

If you manage a team, you need to be able to measure and manage their performance. From establishing a performance review cycle and building toward your year-end assessment, to providing individual feedback and coaching and establishing group cohesion and accountability, this collection teaches you the skills you need to inspire your team to greater success.

This specially priced four-volume set includes books from the HBR Guide series on the topics of Performance Management, Coaching Employees, Delivering Effective Feedback, and Leading Teams.

You'll learn how to:

  • Set--and adapt--employee and team goals
  • Assess performance fairly
  • Coach your employees through tough situations
  • React calmly if someone gets defensive when you deliver feedback
  • Create plans for individual development
  • Rethink how you use performance ratings
  • Avoid burnout on your team
  • Foster group camaraderie and cooperation
  • Hold your team accountable

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Table of contents

  1. Cover Page
  2. Title Page
  3. Contents
  4. HBR Guide to Performance Management
    1. Series Page
    2. Title Page
    3. HBR Press Quantity Sales Discounts
    4. Copyright
    5. What You’ll Learn
    6. Contents
    7. Introduction: Performance Management for a New Age of WorkWhat changes to the process mean for you as a manager.
    8. Section One: Goal Setting
      1. 1. The Characteristics of Effective Goals
      2. 2. Define Employee Goals—and Decide How They’re Measured
      3. 3. Collaborate with Your Employee to Create a Plan for Moving Forward
    9. Section Two: Ongoing Performance Management
      1. 4. Assessing Performance Isn’t a Onetime Event
      2. 5. Make a Habit of Providing Feedback
      3. 6. Coach Your Employees to Close Performance Gaps
      4. 7. How to Keep Your Employees Motivated
    10. Section Three: Developing Employees
      1. 8. Understand Your Employee’s Wants and Needs
      2. 9. Expand Your Employee’s Skill Sets
      3. 10. Craft a Development Plan
      4. 11. How to Develop Someone Who’s Struggling
    11. Section Four: Formal Performance Reviews
      1. 12. The Case Against (and for) Annual Appraisals
      2. 13. Assess Performance, but Rethink Ratings
      3. 14. How to Conduct the Review Conversation
      4. 15. Define New Goals for a New Cycle
    12. Section Five: Tough Topics
      1. 16. Responding to the Steady Worker
      2. 17. Preventing Burnout on Your Team
      3. 18. Managing the Performance of Remote Employees
    13. Sources
    14. Index
  5. HBR Guide to Coaching Employees
    1. Title Page
    2. Copyright
    3. What You’ll Learn
    4. Contents
    5. Introduction: Why Coach?
    6. Section 1: Preparing to Coach Your Employees
      1. 1. Shift Your Thinking to Coach Effectively
      2. 2. Set the Stage to Stimulate Growth
      3. 3. Earn Your Employees’ Trust
    7. Section 2: Coaching Your Employees
      1. 4. Holding a Coaching Session
      2. 5. Following Up After a Coaching Session
      3. 6. Giving Feedback That Sticks
      4. 7. Enlist Knowledge Coaches
      5. 8. Coaching Effectively in Less Time
      6. 9. Help People Help Themselves
      7. 10. Avoid Common Coaching Mistakes
    8. Section 3: Customize Your Coaching
      1. 11. Tailor Your Coaching to People’s Learning Styles
      2. 12. Coaching Your Stars, Steadies, and Strugglers
      3. 13. Coaching Your Rookie Managers
      4. 14. Coaching Rising Managers to Emotional Maturity
      5. 15. Coaching Teams
    9. Index
  6. HBR Guide to Delivering Effective Feedback
    1. Series Page
    2. Title Page
    3. HBR Press Quantity Sales Discounts
    4. Copyright
    5. Contents
    6. Section 1: Ongoing Feedback
      1. 1. Giving Effective Feedback
      2. 2. Sometimes Negative Feedback Is Best
      3. 3. Giving Feedback That Sticks
      4. 4. A Better Way to Deliver Bad News
      5. 5. The Set-Up-to-Fail Syndrome
      6. 6. How to Give Feedback That Helps People Grow
      7. 7. Recognize Good Work in a Meaningful Way
    7. Section 2: Formal Performance Appraisals
      1. 8. Delivering an Effective Performance Review
      2. 9. Managing Performance When It’s Hard to Measure
      3. 10. Stop Worrying About Your Employee’s Weaknesses
      4. 11. How to Set and Support Employee Goals
      5. 12. When to Grant a Promotion or Raise
      6. 13. Tips for Record Keeping
    8. Section 3: Tough Topics
      1. 14. How to Help an Underperformer
      2. 15. Delivering Criticism to a Defensive Employee
      3. 16. How to Give Star Performers Productive Feedback
      4. 17. Prioritizing Feedback—Even When Time Is Short
      5. 18. Navigating the Choppy Waters of Cross-Cultural Feedback
      6. 19. How to Discuss Performance with Your Team
    9. Index
  7. HBR Guide to Leading Teams
    1. Series Page
    2. Title Page
    3. HBR Press Quantity Sales Discounts
    4. Copyright
    5. What You’ll Learn
    6. Contents
    7. Introduction
    8. Section 1: Build Your Team’s Infrastructure
      1. 1. Pull Together a Winning Team
      2. 2. Get to Know One Another
      3. 3. Establish Your Team’s Goals
      4. 4. Agree on Individuals’ Roles
      5. 5. Agree on Rules of Conduct
      6. 6. Set the Stage for Accountability
      7. 7. Commit to a Team Contract
    9. Section 2: Manage Your Team
      1. 8. Make Optimal Team Decisions
      2. 9. Hold People Accountable
      3. 10. Give People Recognition
      4. 11. Resolve Conflicts Constructively
      5. 12. Welcome New Members
      6. 13. Manage Outside the Team
    10. Section 3: Close Out Your Team
      1. 14. Deliver the Goods
      2. 15. Learn from Your Team’s Experiences
    11. Appendix A: Rules Inventory
    12. Appendix B: Cultural Audit
    13. Appendix C: Team Contract
    14. Index
    15. About the Author

Product information

  • Title: HBR Guides to Performance Management Collection (4 Books) (HBR Guide Series)
  • Author(s): Harvard Business Review, Mary Shapiro
  • Release date: November 2017
  • Publisher(s): Harvard Business Review Press
  • ISBN: 9781633694224