HBR Guides to Performance Management Collection (4 Books) (HBR Guide Series)

Chapter 15

Learn from Your Team’s Experiences

Before rushing off to the next big project, reflect on what worked and what didn’t for your team. That way, you carry forward processes that served you well and change those that didn’t on work with future teams. You don’t want to experience déjà vu as the same people create bottlenecks, for example, or the same decision-making processes create “winners” who dominate and “losers” who drag their feet.

As veteran project manager Ray Sheen points out in the HBR Guide to Project Management, many organizations provide templates to evaluate the work and the outcomes. You fill out those reports and send them up to senior managers for review, both to inform them about your initiative and to contribute institutional ...