What Makes a Leader?
A summary of the full-length HBR article by Daniel Goleman, highlighting key ideas.
THE IDEA IN BRIEF
Are you so intent on meeting deadlines or hitting financial targets that you’re neglecting working relationships? Do you often interrupt colleagues? Fail to ask them what else is on their plates?
If you nodded “yes” to any of these questions, you may have zeroed in on what’s getting in the way of your ability to work well with people at all levels, across silos, and with personalities that may be very different from your own. Managing across requires emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skill. Developing emotional intelligence will help you better understand your own—and ...
Get HBR Guides to Managing Your Career Collection (6 Books) now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
