Introduction

THE STATE OF AI IN BUSINESS

by Thomas H. Davenport

The most important general-purpose technology of our era is artificial intelligence. So Eric Brynjolfsson and Andrew McAfee describe AI in the first article of this book. But even as the significance of AI becomes irrefutable, it remains misunderstood. Executives view AI as a key disruptive technology, employees fear it as a job destroyer, consultants pitch it as a cure-all, and the media hype and deride it endlessly.

This book will help you tune out all this noise and understand AI’s implications for you and your business. No matter your industry, level, or the size of your company, this collection of some of HBR’s best recent articles on AI will show you where the technology ...

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