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WHAT AI-DRIVEN DECISION MAKING LOOKS LIKE
by Eric Colson
Many companies have adapted to a âdata-drivenâ approach for operational decision making. Data can improve decisions, but it requires the right processor to get the most from it. Many people assume that processor is human. The term âdata-drivenâ even implies that data is curated byâand summarized forâpeople to process.
But to fully leverage the value contained in data, companies need to bring artificial intelligence into their workflows and, sometimes, get us humans out of the way. We need to evolve from data-driven to AI-driven workflows.
Distinguishing between âdata-drivenâ and âAI-drivenâ isnât just semantics. Each term reflects different assets, the former ...
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