What to Ask the Person in the Mirror

by Robert S. Kaplan

IF YOU’RE LIKE MOST successful leaders, you were, in the early stages of your career, given plenty of guidance and support. You were closely monitored, coached, and mentored. But as you moved up the ladder, the sources of honest and useful feedback became fewer, and after a certain point, you were pretty much on your own. Now, your boss—if you have one—is no longer giving much consideration to your day-to-day actions. By the time any mistakes come to light, it’s probably too late to fix them—or your boss’s perceptions of you. And by the time your management missteps negatively affect your business results, it’s usually too late to make corrections that will get you back on course.

No matter ...

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