Chapter 6. A Four-Level Process for Handling Layoffs and Their Effects

"I feel generally upset with the whole situation. When I come to work I feel tired, even though I don't have much to do. I've never felt that way before and it isn't fear. I don't give a damn if I get laid off. I'm just tired. That's real news for me."

I recently had lunch with a caring but emotionally devastated and harassed executive from a rapidly melting down financial services company. He didn't eat much and, with a desperate look in his eyes, brought me back to his painful reality by interrupting my what I realized in retrospect was an overly logical academic explanation ...

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