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Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations by David M. Noer

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4.13. Anger over the Layoff Process

The groups had widespread anger and concern over how layoff victims were treated. The concern was for both the feelings and dignity of those who left and what the process said about the organization's values:

  • "You can say all the right things in that private meeting between you, HR, and the employee, and handle the situation. Then you are forced to walk them out to their desk, gather up their personal effects in full public view. Employee after employee, going through a whole bunch of them. It's demoralizing for the employee, for the management, for personnel, for the people that are sitting out there on the line. It's just archaic, terrible." (executive)

  • "Some of the people are ushered out of here coldly, ...

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