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Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations by David M. Noer

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12.3. Learnings and Implications

The dawning of the new psychological employment contract has triggered fundamental changes in our culturally reinforced concepts of loyalty, motivation, and commitment. These culture-busting transformations have often generated anger and denial from all levels of employees.

Organizations are the arena in which the new employment contract is played out. If leaders are to develop systems that possess structural immunity to layoff survivor sickness, they must learn to use the skills and competencies that will facilitate the transition from the certain and comfortable old to the relevant but uncertain and confusing new. Leaders must make meaning in a time of profound change. They must stimulate the necessary culture ...

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