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Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations by David M. Noer

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Chapter 10. Level Four: Build a New Employment Relationship

"I am committed to my customers. I am committed to the people who use my services, and it doesn't make any difference where I work; it's the people that I work with that I really enjoy, and I really want to do a good job for them."

Level 4 interventions create systems and processes that structurally mitigate layoff survivor sickness. These interventions grow out of the new psychological employment contract. Tables 10.1 and 10.2 outline the implicit assumptions, strategies, and outcomes of the old and new employment contracts.

Table 10.1. Old Employment Contract
Implicit Assumptions ...

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