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Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations by David M. Noer

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5.3. Loyalty to Job (Not Company), Nonreciprocal Loyalty, and Self-Reliance

There seemed to be a much stronger feeling among the second round of layoff survivors that the organization was not in the business of looking out for its employees and that their loyalty was to themselves and to their unit, not to the overall organization:

  • "I am committed to my customers. I am committed to the people who use my services, and it doesn't matter where I work, it's the people that I work with that I really enjoy, and I really want to do a good job for them." (administrative employee)

  • "At one time, we kind of felt the company was responsible for your job security and that they would look after you, but I think we all know today that has shifted." (professional/technical ...

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