14.1. The Top Ten New Reality Managerial and Employee Roles

The old psychological employment contract is experiencing a slow, painful death. It was resuscitated during the economic boom following the new millennium and is now suffering its final decline. In testimony to its seductive and addictive nature, many employees and organizations have forgotten the lessons of the past and once again are paying the toll in terms of lowered productivity and morale. In order to ensure organizational survival and individual relevance, managers and employees must play new roles (Table 14.1). In this concluding chapter, I use the top ten list in the table to summarize some of the concepts and ideas set out in this book. Since managers and other leaders are ...

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