CHAPTER 9
IMPACT OF INNOVATION
Utilization, Cost, and Quality of Care
LEARNING OBJECTIVES
• To review historic innovations in health service delivery
• To understand the quality of care
• To grasp the impact of selective contracting, cost sharing, and managed care on utilization, cost, and quality
• To anticipate the outcomes of evidence-based medicine, pay for performance, and public dissemination of cost and quality information
• To apply a critical approach to innovations
HEALTH SERVICE INNOVATIONS: STRATEGIC AND TACTICAL
Although fundamentally stable, the U.S. health care system has continually evolved through successive innovations. These innovations may be thought of as both strategic and tactical. Innovations classifiable as strategic ...
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