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Health Care Information Systems: A Practical Approach for Health Care Management, 3rd Edition by John P. Glaser, Frances W. Lee, Karen A. Wager

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CHAPTER 16

Management's Role in Major IT Initiatives

LEARNING OBJECTIVES

  • To be able to understand the different types of organizational change associated with IT initiatives.
  • To be able to discuss the strategies for effecting organizational change.
  • To review the structures and processes used to manage IT projects.
  • To review the factors that contribute to IT project failures.

Health care organizations routinely undertake projects or initiatives designed to improve the performance of the organization or advance its strategies through the use of information technologies. Many of these projects involve the implementation of a major application system, and often these projects are labeled “IT projects.” Examples of such projects include implementing ...

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