CHAPTER 14

AGGREGATE PLANNING, SCHEDULING, AND CAPACITY MANAGEMENT IN HEALTH CARE

LEARNING OBJECTIVES

  • Understand the basics of aggregate/central planning and capacity planning.
  • Understand the role enterprise resource planning (ERP) systems play in health care.
  • Understand the importance of scheduling and capacity management within health care.
  • Understand what dispatching rules and scheduling methods are.
  • Understand the basics of facility location analysis including the center of gravity method.

AGGREGATE/CENTRAL PLANNING

Although service-based, large health care organizations do not differ from product-based organizations in that each organization must have aggregate planning and control. Aggregate/central planning is needed to determine what ...

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