Chapter 10

Operational Workflow: Nursing

  • Nursing process
  • Operational workflow
  • Evidence-based practice
  • Nursing technology implementation
  • Nursing technology innovations

In the previous chapters, we explained the front-office and back-office workflows from the perspective of processing a patient and subsequently billing for the services rendered. In this chapter, we will cover how technology impacts patient care from the nursing operational perspective.

Nursing is an age-old profession whose basic processes have remained unchanged for many years. With the adoption of EHRs, though, these processes have changed to adapt to the use of technology. To understand the operational workflow, you need to understand the basic processes of nursing.

Nursing ...

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