Becoming an Analytical Healthcare Organization
Business intelligence and analytics excellence “is achieved when organizations have in place the strategy, people, process, and technology approaches that result in business impact, value, and effectiveness.”1 Analytics excellence, as it relates to healthcare quality improvement (QI), is when the strategies, people, processes, and technologies are applied to improvement initiatives and positively impact the quality and performance of a healthcare organization (HCO).
Being an analytical organization requires more than simply acquiring or possessing the tools and technology of analytics. To become an analytical organization, an HCO must ensure that:
Items 1 through 4 in the list above are issues that must be addressed in the HCO’s analytics strategy. (See Chapter 3 for a discussion of analytics strategies that drive healthcare improvement.) Ultimately, the analytics strategy ...