CHAPTER 7

Identity and Access Management

Know Your User Base

So it is said that if you know your enemies and know yourself, you can win a hundred battles without a single loss. If you only know yourself, but not your opponent, you may win or may lose. If you know neither yourself nor your enemy, you will always endanger yourself.

—Sun Tzu, The Art of War

A call comes in, and the tone is urgent. “A VIP was admitted to the hospital for several hours last week, and this morning the news outlets across the country are all carrying stories related to his medical condition,” says the compliance officer on the other end of the phone. The patient’s lawyer contacted the hospital to complain that someone shared information about the patient’s diagnosis, ...

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