CHAPTER 14
Business Associates
(Doveryai, no proveryai—Trust, but verify.)
—Russian proverb
It was the eleventh hour of an EMR implementation project, and pressure was mounting. The existing system was finely tuned, and community physicians throughout the region had access to their patients’ records when they were admitted to the hospital. The same was expected with the new EMR.
“Where are my credentials for the new system?” was the common refrain echoed by physicians throughout the region. We learned to reply, “Did you return your business associate agreement? Let me put you in touch with the person ...
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