The Claims Revenue Cycle
The claims revenue cycle can be defined as all administrative and clinical functions that contribute to the capture, management, and collection of revenue for patient services. This cycle starts even before the patient arrives and ends only when all charges are accounted for. Efficiently and effectively managing this revenue cycle is a critical component of a successful physician practice.
The first step in the claims revenue cycle is to set an appointment for the patient to be seen in the practice. While many organizations employ a manual approach involving sometimes multiple staff answering telephones, others have moved to a more automated process.
Automating patient scheduling permits the practice ...