Chapter Review

For a healthcare provider to thrive in the years ahead and achieve the level of care delivery and accountability that will become the new standard, they must implement and use a solid foundation of health information technology. A critical leadership role is ensuring that the provider is competent at applying IT to improve performance.

In this chapter, I reviewed several key factors that contribute to organizational competency. An organization that is less than competent could be at risk for squandering its IT investments.

You also learned that when embarking on an IT initiative, a necessary first step is to align the IT strategy with the organization’s overall strategy to ensure a strong and clear relationship between IT investment ...

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