Importance of Communications in Healthcare IT Initiatives

As Georgia Tech Professor William Rouse noted in the 2008 article “Healthcare as a Complex Adaptive System: Implications for Design and Management,” healthcare organizations exist as complex adaptive systems with nonlinear relationships, independent and intelligent agents, and system fragmentation.6 While variation among them is gradually diminishing through increasing standardization of practices and systems, many provider cultures still struggle with decentralization and reliance on disparate legacy systems.7 As a growing number of organizations across the nation elect to begin the journey of implementing EHRs in the inpatient or ambulatory setting, a cross-enterprise need arises for ...

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