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Healthcare Information Technology Exam Guide for CompTIA Healthcare IT Technician and HIT Pro Certifications by Brian Gugerty, Kathleen McCormick

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Identification and Prioritization of Targets for Workflow Improvement

Information technology should be designed to support effective teamwork, foster open communication, and enable shared decision making to achieve optimal, quality patient care. Once the process is mapped, gaps between the current process and best practices will become apparent. Members of the team with the most detailed understanding of the best practices can recognize gaps and highlight them for the team. A simple approach to ranking gaps using two dimensions includes “ease of implementation” and “value to the organization.” Value should be defined early in the life cycle of the program. Three common objectives for many organizations are safety, quality, and overall patient ...

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