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Healthcare Information Technology Exam Guide for CompTIA Healthcare IT Technician and HIT Pro Certifications by Brian Gugerty, Kathleen McCormick

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Models and Principles

The first step in developing a training program is to put together a team that understands the healthcare organization’s mission, the content to be delivered, the educational design considerations, and the end user’s perspective. This team must then develop a training plan that is flexible, dynamic, personalized, and reflective of post-implementation training requirements in order to reinforce the concepts and to drive the successful utilization of technology adoption. Vendor-provided training sometimes falls short because of generic content delivery that does not align with the organization or is not customized enough to meet the end user requirements.

Several models should be considered when implementing training for new ...

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