CHAPTER SEVEN

Have You Noticed Lately?

Images Have you noticed lately? Noticed what?

Conduct ongoing stay interviews with everyone you hope to keep engaged and on your team. Make these conversations a normal part of doing business and of being an effective leader. Take note of those who appear engaged and happy with you and with their jobs. Also take note of those whose job EKG has gone flat for some reason. Could they be considering leaving?

Think about the last talented person who left your team. Did you see it coming? One manager told the following story:

She walked into my office with a letter in her hand and a stressed look on her face. She said ...

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