CHAPTER EIGHT
Does Practice Make Perfect?
Does practice make perfect? It gets you closer.
We’ve asked dozens of managers how they get ready for stay interviews. What follows are a few of their answers. Which approaches do you already use? Which new ones might work for you?
Hunching Is Allowed
Wait, isn’t hunch a noun? Yes. And today it’s also a new verb: an action you take as you prepare for the stay interview.
One manager hunched, “She’s brilliant. In fact, she’s one of the best nurses we’ve ever hired. I can’t imagine losing her—and I have no ...
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