How’s That Working for You?

Images How’s that working for you? We’ve asked hundreds of managers that question over the past sixteen years. Many respond, “I’ve learned a lot … and used what I learned.”

Stay Interviews That Worked

Images Here are three success stories. Read each one, then answer this question: What did the boss do well in this stay interview? At the end of the chapter, check out our opinion about what these managers did well.

Pulling him back from the ledge

MANAGER: Thanks for meeting with me today. I know that times are tense right ...

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